Club88 places the highest priority on protecting your personal information. On this page, learn how your data is collected, used, and kept secure.
Club88 ("we", "us") takes your personal privacy very seriously. This Privacy Policy ("Policy") explains how Club88 collects your personal information, how it is used, who it may be shared with, and what rights you have over your data.
This policy applies to Club88's website, mobile platform, and all services. By using Club88's services, you consent to your data being processed in the manner described in this Privacy Policy.
This Privacy Policy of Club88's Terms & Conditions must be read together. Both documents combined form the complete legal framework of Club88.
Club88 adheres to international data protection standards, including the GDPR (General Data Protection Regulation). All our data processing activities are conducted on a lawful basis — whether that's your consent, a contractual requirement, or a legitimate interest.
Club88 collects your information through various methods. The types of data collected and their purposes are detailed below:
| Data Category | Collection Method | Mandatory |
|---|---|---|
| Registration Information | Directly from you | Yes |
| KYC Documents | Via upload | Yes (on Withdrawal) |
| Transaction Data | Automatically | Yes |
| Device Information | Automatically | Partial |
| Marketing Preferences | From your settings | No (Optional) |
Club88 uses your information only for defined, lawful purposes. Here's how we use your data:
Your information is used to complete registration, verify your identity (KYC), and maintain account security.
Your payment information is used to process deposits and send withdrawals. All transactions are completed through encrypted channels.
Your transaction and device information is analysed to detect unusual activity and prevent fraud and money laundering.
Our support team may access your account information to help resolve your issues.
Relevant offers and game recommendations are made based on your gaming preferences and activity.
Your information may be used to comply with government directives and legal requirements.
Important: Club88 may use your information for marketing purposes, but only with your consent. You can opt out of marketing communications at any time.
Club88 uses multiple layers of security to protect your data, with both technical and administrative measures in place:
In the event of a data breach, Club88 will notify affected members within the legally required timeframe and take all necessary action.
The Club88 website uses cookies. Cookies are small text files stored in your browser. Club88 uses three types of cookies:
| Cookie Type | Purpose | Duration | Rejectable |
|---|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | After Session Ends | No |
| Functional Cookies | Remembering Language & Preferences | 1 Year | Yes |
| Analytics Cookies | Understanding User Behaviour | 3 Months | Yes |
| Marketing Cookies | Showing Relevant Ads | 30 Days | Yes |
You can manage cookies through your browser settings. Disabling essential cookies may prevent Club88's services from functioning properly.
Club88 retains your data only for as long as necessary. The general rules are as follows:
You have several legal rights regarding your personal data. Club88 respects these rights and is committed to helping you exercise them:
You can request a copy of the personal data Club88 holds about you at any time.
You can request corrections to any inaccurate or outdated information — we'll update it promptly.
You may request deletion of your data under certain circumstances ("Right to be Forgotten").
In certain circumstances, you may request that the use of your data be restricted.
You can request a copy of your data in a machine-readable format.
You can object to your data being used for marketing purposes — at any time.
To exercise any of the rights listed above, email us at [email protected]. We will respond to your request within 30 days. You may be asked to provide certain details for identity verification.
Club88 services are intended for individuals aged 18 and above. Club88 does not knowingly collect information from minors.
If we become aware that data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.
For parents: If you suspect your child has created a Club88 account, contact us immediately at [email protected] and we will take prompt action.
Third-party game providers and payment processors operating on the Club88 platform follow their own privacy policies. Club88 is not responsible for how these third-party services handle your information.
Every service provider connected to Club88 is required to sign a data processing agreement, ensuring they uphold the same standards of data protection.
Club88 may update this Privacy Policy from time to time. When changes are made:
For any privacy-related questions, concerns, or requests to exercise your rights, please reach out through the contact details below:
[email protected] — privacy requests are typically handled within 7 business days.
Use Club88 Live Chat for instant support — available 24/7 in Bengali.
Club88 doesn't just write privacy policies — we genuinely invest in protecting your data
Every transaction and piece of data at Club88 is protected by 256-bit SSL/TLS encryption — the same standard used by the international banking industry.
Club88 never sells your personal data to advertisers or data brokers. Your data belongs to you — we use it solely to provide our services.
At Club88, you can easily view, update, or delete your information. You can opt out of marketing communications with just one click.
Third-party cybersecurity experts regularly audit Club88's systems. Any vulnerabilities identified are resolved immediately.
Club88's Privacy Policy follows the European GDPR standard — widely regarded as the world's most rigorous data protection law.
Club88 processes all data-related requests within a maximum of 30 days. For urgent requests, reaching out via live chat will get you a faster response.
Most people don't bother reading the privacy policy of an online platform. But since your money and personal information are involved at Club88, understanding it really does matter. We've made every effort to explain everything in plain, simple terms — because Club88 believes transparency is the foundation of trust.
Say you register at Club88 and make your first deposit. During this process, your name, mobile number, and bKash number are collected. What are these details used for? First, to verify your identity; second, to send funds to the correct number when you withdraw; and third, to alert you if any unusual activity is detected on your account.
Mobile banking privacy is especially important in Bangladesh. At Club88, your bKash or Nagad number is used solely for payment processing and is never shared with any third party. Club88 will never ask for your payment PIN or OTP — if anyone requests this information, it is a scam.
Club88 stores the details of every game session on our servers. This is primarily for security purposes — in the event of a dispute, server logs serve as evidence. This data is never used against you; it is kept specifically to protect your interests.
Club88 monitors responsible gaming by analyzing your betting patterns. If any unusual activity is detected, the support team may reach out to you. This is part of Club88's responsible gaming commitment — for your well-being, not to your detriment. To learn more, Responsible Gaming Read the page.
Please note: Club88 will never ask for your password, PIN, or OTP by phone or email. If you receive any such communication, it is a scam — report it to [email protected] immediately.